Last Updated: [10/24/2024]

Introduction

Daniel Equine Services LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.danielequine.com, interact with our services, or sign up for text messaging communications.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact information (phone number, email address), horse information, and appointment details.
  • Payment Information: If you make a payment through our online portal, we collect your billing address and payment details. We do not store your payment information; it is processed by our payment provider.
  • Technical Information: IP addresses, browser type, and usage data, collected through cookies and similar technologies to improve our website and services.
  • Text Messaging Information: If you opt in to receive text message updates from us, we collect your mobile phone number and communication preferences.

How We Use Your Information

We use your information to:

  • Schedule and manage appointments.
  • Provide veterinary services and support.
  • Process payments and transactions.
  • Communicate with you about your horse’s care, upcoming appointments, or updates to our services.
  • Send you text message updates, such as appointment reminders, health updates, and promotional offers, if you have opted in to receive such messages.
  • Improve our website and customer experience.

Text Messaging and Opt-In/Opt-Out

By providing your mobile phone number and opting in, you agree to receive text messages from Daniel Equine Services LLC. These may include appointment reminders, updates on your horse’s care, or promotions. You can opt out of receiving text messages at any time by replying “STOP” to any message or contacting us directly at office@danielequine.com. Standard messaging rates may apply.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

  • To trusted third-party service providers who assist us in operating our business and website, subject to confidentiality agreements.
  • As required by law or to protect our rights.

We do not share your phone number or text messaging preferences with third parties, except for necessary service providers who assist us in managing our SMS communications.

Security of Your Information

We take the security of your information seriously and implement appropriate measures to protect it. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of any inaccuracies in your personal information.
  • Request deletion of your personal information, subject to certain exceptions.
  • Opt-out of text messaging at any time by following the instructions provided in the message or by contacting us.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may affect your experience on our site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or our text messaging service, please contact us at:

Daniel Equine Services LLC
Wellington, FL 2024
561-515-2685
office@danielequine.com